Cancellations

Treatments and services are not transferable to other individuals or clinics.

We require at least 48 hours’ notice to be given for any appointment cancellation.

If you cancel within 48 hours of your appointment, or do not attend a booked appointment, we reserve the right to retain your deposit or apply a cancellation fee of up to 100% of the treatment cost.

If you do not attend your appointment, we reserve the right to charge a “no show fee”. We will retain the full amount of your deposit (if one was collected) or the full cost of your appointment.

In the case of pre-paid treatments, the full cost of treatment will be forfeited.